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Delivery Information

Delivery Information

Residential Deliveries
Deliveries to residential addresses are usually made from 4 pm to 7 pm unless otherwise specified. It is very important that you provide us with the contact telephone number of the recipient so we can contact him/her in case of incomplete or incorrect delivery details.


Delivery Cut-off Time
Orders placed at least 24 hours before for deliveries to Hong Kong Island and Kowloon Peninsula are normally delivered before 1:00 pm. Deliveries to the New Territories will normally be made before 6:00 pm.

Same Day Order
Central and Admiralty
Orders are usually delivered to a Central or Admiralty address within 4 hours from the time the order is confirmed.

Hong Kong Island & Kowloon Peninsula Office Addresses
Orders placed before noon for deliveries to office addresses on Hong Kong Island and Kowloon Peninsula will normally be delivered before 5:30 pm.

New Territories Addresses
We will try our best to accommodate orders for same day deliveries to New Territories addresses received before noon but occasionally we may have to decline such orders because of unpredictable traffic conditions.

Outlying Islands
Deliveries to outlying islands will only be accepted on a case by case basis subject to availability of manpower.

Delivery Charges
Delivery charges to other destinations are specified below. Only 1 delivery charge is payable for multiple deliveries to the same address.

We reserve the right to amend the delivery charges from time to time.


Delivery Destinations The Delivery Charge for the Order
Central, Admiralty, Sheung Wan, Wanchai, Causeway Bay, North Point, Quarry Bay, Tai Koo Shing, Happy Valley, Sai Ying Pun, Kennedy Town, Pok Fu Lam, Aberdeen, Wong Chuk Hang, Sai Wan Ho, Shau Kei Wan, Chai Wan, Ap Lei Chau, Siu Sai Wan
Mid-levels, The Peak, Deep Water Bay, Repulse bay, Bel-Air, South Bay, Tai Tam, Stanley, Red Hill Penninsula, Shek O
Tsim Sha Tsui, Tsim Sha Tsui East, Hung Hom, To Kwa Wan, Kowloon City, Choi Hung, San Po Kong, Kowloon Tong, Mongkok, Sham Shui Po, Lai Chi Kok, Ho Man Tin, Mei Foo, Kowloon Bay, Ngau Tau Kok, Kwun Tong, Lam Tin
Kwai Chung, Cheung Kwan O, Tsuen Wan, Tsing Yi, Tai Wai, Shatin
Clear Water Bay, Sai Kung, Ma On Shan, University, Tai Po, Sheung Shui, Yuen Long, Sham Tseng, Tuen Mun, Fanling
Chek Lap Kok Airport / Discovery Bay